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December,2010–> TrackResults aquires Resort Promotions Inc. Assets

December,2010–> TrackResults aquires Resort Promotions Inc. Assets

TrackResults Software this month concluded transfer of all assets from Resort Promotions Inc. This included all software code, hardware, licenses, contracts, client lists, prospects, proprietary rights and development rights, including the domain  http://www.promoteresorts.com
Both companies are based in Utah, and the principles have a relationship going back over 6 years, around the time both companies were building,and going commercial. (Back then, in the “old days”… TrackResults and PromoteResorts.com staff even shared ideas. )

Says Drew Reynolds: “Resort Promotions Inc is a good acquisition for us, since historically they focused thier marketing efforts towards tour generators, and TrackResults focused our marketing efforts towards the Sales centers executives.”

Over the next two weeks, RPI clients using the Promoteresorts.com domain will be redirected to their new servers on the Trackresults.net domain. TrackResults uses the newest Elastic Cloud and IP addressing features of Amazons Web services, providing a wider variety of scalable resources available, and clients should see an immediate performance improvement.
We can literally hydrate and deploy additional servers on demand,( instances) for any client in less than 5 Min’s flat if needed, and configure reserved instances for use, automatic doubling or tripling thier resources during heavy usage (peaktime) periods, and throttling back resources for the wee hours of the morning.
This is an invisible migration of servers, and has not interupted businesss operations at all.

This acquisition helps the vacation ownership industry as a whole by offering prospects a concentrated source for business intelligence and sales reporting. Having this broader client base, resources ( sales, advertising, licenses, etc) that once were duplicated between the companies are now combined for efficiency, reducing costs for customizations and technology development. In the long term,as we continue to deploy to lateral market clients, we can leverage both existing codes, taking the best of both worlds feature-wise.
TrackResults is currently maintaining a few of the previous RPI clients as limited version users on the older static reports ( “Marketers Version” ), while the majority of the other clients are upgrading to the “Full” TrackResults v5.0 dynamic reporting and decision support software currently licensed to the rest of our clients. We want to help them have better sales reporting and tracking.

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December – 2010 BravoSelect suscribes to TrackResults

December – 2010 BravoSelect gets it own TrackResults

BravoSelect Marketing , a Florida based Tour Generator that sends to almost a dozen different sales centers finally obtained thier own license to use TrackResults across thier organization. Good Luck BravoSelect ! Bravo on your decision to use our Decision Support Software (DSS)
“Says  Vice President: I’m so glad to be back on Tracks, we had it at our other call center, and we loved it. when I moved to this company without the system,, I really missed it”

Laurel Codella

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VIDA VACATION CLUB deploys “VLO module”

November 2010 – VIDA VACATION CLUB in conjuntion with TrackResults software developed a custom “VLO module “. Business Intelligence on reducing cancellations, improving save percentages, and increasing overall customer satisfaction is now available exclusively by TrackResults software.
Vida Vacation Club, The new label with enhanced service for the Grupo Vidanta timeshare giant just completed rollout in its largest sales center in Mexico of TrackResults version 5.5.22.
Version 5.5.22 contains the VLO module, designed specifically for
1) higher sales retention 2) reducing rescission by profiling reasons deals try to unwind
and 3) identifying the best resources to put canceling sales back in the box.

TrackResults specialists trained, and brainstormed with everyone in Nuevo Vallarta to put the best processes in place according to their business rules.

Vida’s Member Services dept. is already speeding up and improving new member experience and service using the TrackResults VLO module. The impact of this module is having immediate positive effects. Specialists at Vida will soon be escalating high priority tickets to the best person capable of resolving the issue, due to TrackResults analytics and Business Intelligence reports.

VLO’s at Vida can now report on dozens of factors, which affect the kick rate, and improve retention of new sales. Testimonials from key personnel, at the International Sales conference held in October 2010 in Chicago stated the company is generating or saving ” literally millions and millions of dollars each year, using the TrackResults Business Intelligence platform”
From the Marketing depts. up thru the Sales depts., VLO depts., and eventually to the desk of the corporate Directors, everyone is on the same page, and making faster, smarter business decisions.

Says Chief Technology Officer, “You guys seem less like a software company, and more like expert consultants who truly understand our process, and use your software as a tool for intelligence…” Compliments don’t come better than that!
Thank you all for your patience (Especially Brett, Kevin, Priscilla and ALL the Vida VLO’s) and allowing us to build you a module nobody in the industry has ever done before! It was fun and challenging to meet the goals. We are proud to have you as clients.

The Vida Vacation club is owned by Grupo Vidanta, arguably the SECOND or THIRD LARGEST TIMESHARE Company in the world right now, based on sales volume. TrackResults Business Intelligence software completely encompasses the sales and marketing of Vida’s excellent resort inventory, including the Grand Mayan Resorts, Mayan Palace Resorts, Grand Luxxe Villas , Grand Bliss Resorts, and the Sea Garden Resorts.
PS … now stop reading websites, and get back to work! Pura Vida !

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NOVEMEBER 2010 – RedRock Travel joins the TrackResults client list.

RedRocks , based out of the Eastern Missouri, just completed administrative setup and BI training with us. It took only a couple hours until they were online, and starting to generate Business Intelligence data. The best part of TrackResults software is .. (still being debated). Welcome RedRocks !

Says Jack , CEO,
“I’m a big sports fan, and I check the boxscores of all of my favorite teams on a daily basis. TracResults allows me to check out the stats of my different sales sites everyday.. It’s invaluable to not only track how your sales team is doing, but to also see if certain gifts perform better than others, or what tour times have a better show rate. Plus TracResults helps our company track which marketing companies have the best show rate and the best VPG for our various locations. We look forward to a long term relationship with the TracResults team.”

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OCTOBER 2010 – LightHouse Resort and Marina signs on.

Primarily an RV and Outdoorsman type vacation club is a member of the Resorts of Distinction, and a new client to TrackResults software. Subsidized by the Resort Developers Association, Lighthouse Resort has preferred pricing on thier hosting licenses. For EB, JL, and the others, we hang out the huge blinking ” Welcome” sign. Enjoy.

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October 2010 -Global Vacation Network adds 4 more sales centers on their TrackResults domain.

October 2010 -Global Vacation Network adds 4 more sales centers on their TrackResults domain.

In addition to the previous sales centers now GVN is also running TrackResults analytics and Business Intelligence on their Homeparty divisions (“Special teams”). The results have been almost instantaneous , allowing them to “dial in” on the most effective campaigns, tighten the budget on non-perming campaigns,and expanding their successes. Thank you TD and the rest of you who went through the dizzingly fast paced expansion. You guys are great, and super professional.

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V.P.,Vacation Grand Getaways

 ” TrackResults is terrific, the support is awesome!  I have used TrackResults online reporting for years, and refer new clients when I discover they only use Excel spreadsheets..  tsk tsk.”     Says:  Michelle C.
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SEPTEMBER 2010 – Breakout Marketing – Tour Generator online with TrackResults

SEPTEMBER 2010 – Breakout Marketing – Tour Generator online with TrackResults

TrackResults welcomes JL, and his team to the world of digital manifested tours. As a VO Tour generator, BOM wisely recognized that many other generators use TrackResults, and to remain competitive, as well as budget concious, we were really the only viable choice.
We welcome BOM as a new client, and send many thanks and best wishes in business, with Business Intelligence.

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AUGUST 2010 – Triton Travel chooses TrackResults software over others.

AUGUST 2010 – Triton Travel chooses TrackResults software over others.

This New England group is using trackResults in both fixed and semi-permanent locations for all its CRM, VPG, BI and ERP needs. We are gald to add them to our client list, and wish them the best prosperity. We are always happy to give a client a competitive advantage… always. Thank you BC and RC. Welcome aboard.

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JULY 2010 – ELITE DESTINATIONS joins TRACKRESULTS movement.

JULY 2010 – ELITE DESTINATIONS joins TRACKRESULTS movement.

It’s not just playing games with Business Intelligence and analytics anymore, its a critical choice of survival these days. Elite had licensed TrackResults Software for thier new Western US office, and is wants TR to help further develop their minivac tracking process as well. Thanks to all of you for your business. Live long and prosper !

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