March 28, 2017

New Orleans, Louisiana – The annual TrackResults Poker Tournament, concluded this past weekend, and successfully raised over $78,000. The net amount raised will be donated to Send Me on Vacation (SMOV). SMOV is an organization dedicated to sending Breast Cancer survivors and their families on much needed vacations; after undergoing strenuous cancer treatments. The tournament was held at the Hyatt Regency New Orleans, with the annual tournament coinciding with the timeshare industries largest event; the ARDA World Convention. “TrackResults has been instrumental in helping send dozens of survivors on vacation each year, their team is so dedicated to making this annual event a success, we are so thankful for their support” said Cathy Backus, SMOV’s board President.

The ARDA World Convention is held in different cities in the USA each year, and hosts thousands of timeshare industry professionals. This year’s conference was hosted in The Big Easy, New Orleans, LA, which offers a vibrant culture and scene that was truly the perfect gathering spot complimenting both the conference and the charity poker tournament. The convention serves as the perfect stage for this charity event. There was great energy and fun atmosphere at the conference, as friends and colleagues gathered and reminisced. The poker tournament provided an electric atmosphere, and was fun for everyone who attended.  This charity tournament has become a part of ARDA, and something that attendees really look forward to each year.

TrackResults founders have made a personal commitment to assisting Send Me on Vacation annually with this tournament. “We look forward to organizing this event, and being that this is such a perfect fit in our industry, we are honored to assist, its such a great cause and these women and their families truly need the vacations,” stated Sean Nickerson founding partner of TrackResults. The vacation ownership industry is built on selling vacation products and vacation related services.

 

Arsenio Bautista, from Occidental Resorts, claimed first place. Arsenio will take home the trophy & the grand prize of a full one week “Gourmet All Inclusive” at Karisma Hotel & Resorts Mexico /Caribbean / Dominican. TrackResults would like to congratulate and thank, all of the finalists and players for their performances and the sponsors, who helped make this an exciting event for a wonderful cause.

For the complete sponsor list please visit the Sponsorship Details page.

More About Send Me On Vacation
Send Me On Vacation is a non-profit organization that strives to provide assistance to breast-cancer survivors who have been financially and emotionally devastated by cancer treatments. Send Me On Vacation provides the opportunity for mental and physical healing through a holistic recovery plan, helping breast cancer patients and survivors back to full health. Send Me On Vacation believes that a memorable vacation is a key factor in renewing, restoring, and rejuvenating a breast cancer survivor’s body, mind, and spirit.

When: Wednesday, March 29th at 8:45 AM

Where: Strand 13 Conference Room, Hyatt Regency, New Orleans, LA

The panel is focused on deriving value from data already captured – presenting two business intelligence/analytical options: the classic question of Build vs. Buy.

Ryan Williams, is representing TrackResults Analytics and the Buy Strategy on this panel – and how to “get the gold” out of your data.

He will help describe the difference between “Reports” and “Analytics” + which “User” should be driving analytics in order to obtain ROI.

His presentation will use out of the box analytics to identify an opportunity worth over $400,000 per year in less than 13 minutes – using live, actual data of an already high performing client. (Global Travel Network)

He will also be sharing testimonials and results from various other clients’ applying TrackResults analytics to their sales and marketing processes.

 

TrackResults, the only sales and marketing Business Intelligence provider in the Timeshare industry will be exhibiting this year in booth #18!  The importance of gathering each year with associate professionals from around the world is well known, and there’s no better place to do so than ARDA World. More than 3,000 timeshare professionals from over 35 countries will be at the Hyatt Regency in New Orleans to participate in educational forums, networking events, and social receptions.

“ARDA is the biggest and most prestigious event in our industry,..” said Sean Nickerson, TrackResults’s Cofounder “…and our annual attendance is an important opportunity for us to network with the other big players in vacation-ownership space. As well as give back by producing our 4th annual charity poker tournament and VIP networking reception.  This year the we’re expecting a “Full House for a Cause” at the poker tournament benefiting Send Me on Vacation. We’ve already raised more in advanced pledges than we did for the entire event last year!”

Being in the know is a critical element in providing the tools and solutions that come from TrackResults analytics software. There is a lot to keep up on in order to provide tools that meet the needs of timeshare companies worldwide, especially in sales and marketing. Participating in large-scale networking opportunities such as ARDA World not only enables us to offer continual education regarding best practices and trends in the industry, but it also offers a means for companies to stay on the cutting edge in their field.

This year’s conference will be the 11th time TrackResults will be exhibiting and showcasing their business analytics software before a myriad of industry leaders.  The booth number for the TrackResults will be #18. The showcase will illustrate the ability the software has of simplifying business analytics for all involved—confirming why so many have chosen to use it for their business intelligence needs.

NEWS RELEASE

March 21, 2017

Salt Lake City, Utah

 

FOR IMMEDIATE RELEASE

TrackResults, The Timeshare Industry’s only Business Intelligence Company has a few seats still availability at the SMOV charity poker tournament at ARDA World 2017

TrackResults, the Timeshare Industry’s premier Business Intelligence software provider has released additional sponsorship and support opportunities for their 4th annual Texas Hold ‘Em Tournament benefitting Send Me On Vacation. This year’s tournament will be held Sunday, March 26th and is the official opening event of ARDA World 2017 at the Hyatt Regency in New Orleans.

All proceeds from the event go to charity and there are donation and sponsorship levels available for every budget. General attendee tickets are still available for a donation of only $50, for a donation for $125 attendees receive VIP access, a one hour open bar, and $5,000 in chips. Larger table sponsorships are also available. For more details visit www.TrackResults.com/2017Poker.

Always a highlight of the annual ARDA World conference, the poker tournament is the primary fundraising event for Send Me On Vacation, a 501(c)(3) nonprofit organization that sends Breast Cancer Survivors and their families on much needed therapeutic family vacations.

Sponsorship details can be found at: http://www.trackresults.com/2017-smov-poker-tournament-sponsorship/

For more information about Send Me On Vacation, visit www.sendmeonvacation.org.
For information or to donate to the 4th Annual SMOV Charity Poker Tournament, visit www.trackresults.com/2017poker or contact Sean Nickerson at sean@trackresults.net or 435-602-2947

NEWS RELEASE

March 21, 2017

Salt Lake City, Utah

 

FOR IMMEDIATE RELEASE

TrackResults Timeshare Business Intelligence Software upgrades twenty four legacy clients to the latest version of their award-winning platform.

TrackResults, the leading provider of Timeshare Sales and Marketing Business Intelligence software, has pushed a free upgrade to twenty four clients over the past two months. These clients are all small travel clubs and/or tour marketing companies who have used the TrackResults platform for several years. This upgrade allows TrackResults to include their data in our TRADE Index while protecting all personally identifiable or company information. For More information on the TRADE Index click here.

Advances in data technology as well as UI preference changes prompted an upgrade of legacy clients? The upgrade pushes them up to a version that is more secure, faster, and is based on newer technology that modified and improved TrackResults client support structure. The upgrade will improve the user experience for agents in over 75 sales centers in 24 different geographical regions.
TrackResults Product Manager, Skyler Bourne explained; “What clients sometimes don’t  recognize is that our upgrades usually include a lot more than what they can see, so they don’t always rush to utilize them. In reality, for every feature that you can see in a specific upgrade there are often two or three that are “invisible” that improve data security, transfer speeds, and analytics tools.”

NEWS RELEASE

March 21, 2017

Salt Lake City, Utah

 

FOR IMMEDIATE RELEASE

TrackResults, the Timeshare Industry’s leading Business Intelligence Software announces speed increases of up to 75% platform-wide

TrackResults, the leading Business Intelligence Software platform for the timeshare industry has released upgrades to it’s core import functionality that have increased data upload speeds up to 75%. These improvements have been made to TractResults Extract, Transform, Load (ETL) connectors, which allow for direct data transfer from various resort software systems including TimeShareWare, SPI, Merlin, and various custom CRM such as SalesForce and dialer systems. The upgrades are part of TrackResults ongoing effort to minimize the time that massive data transfers require due to the sheer volume of information being moved. Clients transferring data through the TrackResults API will also see the same increase in upload speeds.

Ryan Williams, TrackResults VP of Business Development explained “The ETL already helps us standardize and clean data, which is already huge. Now, this speed increase in the ETL gives our clients almost real-time synchronization even if their CRM doesn’t export in real-time. All this without any effort or additional cost to our clients. This combination expands our clients competitive advantage over the competition.”

TrackResults’ ETL connectors facilitate the transfer and data hygiene of all data points related    to more than 550,000 tours each year. Improved data hygiene and increased speed ensure the reliability of the millions of reports run annually by TrackResults users.

Current clients will see no increase in fees for this improvement as part of TrackResults continued commitment to improvement and customer satisfaction.
“Our technology has always been designed to break the industry curve and innovate beyond what is currently available.  We are still the only business intelligence provider for sales and marketing in the industry. This improvement demonstrates our technical abilities in a way that we don’t often get to showcase.” remarked TrackResults founder, Sean Nickerson.

NEWS RELEASE

March 21, 2017

Salt Lake City, Utah

 

FOR IMMEDIATE RELEASE

TrackResults Timeshare Business Intelligence Software introduces cancellation tracking and recovery features

TrackResults, the premier Business Intelligence Software for TimeShare Sales and Marketing teams, has answered a long-standing Timeshare Industry frustration by releasing a cancellation tracking and recovery feature that assists sales managers in identifying strategies that recover cancelled tours.

TrackResults addresses this frustration by adding the capabilities to track information on cancels that no other system on the market can. By utilizing TrackResults layered analytical views, follow-up strategies can be implemented that challenge the reason for each cancellation. Trends and patterns can also be identified that can influence scripts to preemptively address cancellations when setting appointments.

TrackResults tracks requests to cancel, reasons, VLO’s, locations, and dispositions. This information allows managers to see the cancellation process in real time. Tracking how cancelations as they are received, progress, and eventually are resolved, and by whom allows Sales Managers to tackle cancellations proactively as opposed to reactively, often doubling their effectiveness.

“Results have been amazing, surpassing even our highest expectations” explained TrackResults VP of Business Development, Ryan Williams. Clients using this functionality include Vida resorts, who have seen a reduction in cancellations from 16% to 8% and Global Travel Network, the operators of 3 of Global Connections 20 Sales Centers in the United States who have recorded a drop from 13% to 8%.

TrackResults clients have used this functionality to identify staff members that can specialize in addressing certain buying concerns and are better suited to save deals and strategically assign them based on customers reasons for cancelling.

Drew Reynolds, a TrackResults Founder explained: “Cancellations are a costly problem, all of the marketing budget has been spent and worse, a valuable appointment slot has been occupied. Losing the prospect at the last minute is unacceptable; you just HAVE to get them back.”

NEWS RELEASE

March 21, 2017

Salt Lake City, Utah

 

FOR IMMEDIATE RELEASE

RCI will be a gold level sponsor of the SMOV Casino and poker tournament hosted by TrackResults software at ARDA World 2017 for second year in a row

RCI, the Timeshare Industry’s leading exchange network is increasing their contribution by over 50% for this years 4th annual Poker Tournament and Casino Night event. This gold level sponsorship will provide all the food for the event as well as sponsor 3 cancer survivors. Also a 206 sponsor, RCI stepped up to improve the culinary offerings of this year’s event.

This year, the tournament will be the official opening event of the ARDA World 2017 Convention at the Hyatt Regency, New Orleans on Sunday, March 26th with doors opening at 8:00 PM and cards in the air at 8:30 PM. All of the proceeds from this event go directly to Send Me On Vacation, a 501(c)(3) nonprofit that works tirelessly to send breast cancer survivors and their families on much needed therapeutic vacations.

Over $70,000 has already been raised for this year’s event, setting a record for pre-event donations. TrackResults Co-Founder, Sean Nickerson praised RCI’s corporate citizenship “It’s great to see the big names in the industry, like RCI step up for a good cause. While the money itself is a huge help, the example set by companies like RCI reverberates through the industry and inspires others to get involved.”

As in previous years, the tournament will be Texas Hold ‘Em rules and there will be blackjack tables for the enjoyment of attendees that are not poker aficionados. Player registration levels, Sponsorship levels, General Admission, and open bar packages are available and information can be found at www.TrackResults.com/2017Poker.

TrackResults and RCI have a long-standing relationship with Trackresults being the only Business Intelligence platform endorsed by RCI as part of their Affiliate Access program.

For more information about Send Me On Vacation, visit www.sendmeonvacation.org.
For information or to donate to the 4th Annual SMOV Charity Poker Tournament, visit www.trackresults.com/2017poker or contact Sean Nickerson at sean@trackresults.net or 435-602-2947

TrackResults has conquered the longest-standing challenge in Timeshare sales. TrackResults now offers the ability to identify the rate at which pending sales come good, the metrics for successes and failures and ability to create a roadmap for minimizing fallout.

Typically sales managers report “pending sales”, and find themselves empty handed for metrics that assist them in making these deals “come good”, No current tools existed to optimize that effort and validate the reality between throwing numbers at the wall and creating strategies that help identify business rules for pending sales. TrackResults analytics allows you to compare the performance of pending sales by almost any measure; volume won or lost, ratio of losses to wins, all tied to specific criteria such as inventory type, deal size, client demographics, and count of days spent in pending status. Perhaps most importantly, this module measures how individual agents and VLO’s perform with these key criteria. These KPI’s allow a comparison of salespeople, closers, and customer demographics to provide a safer, more predictable way to create strategies to close pending sales.

Ryan Williams, TrackResults Vice President of Business Development explained: “TrackResults client, Grupo Vidanta was already using tour and sales analytics and requested the ability to run similar analytics on pending sales in order to better capture profits from those deals by better tracking and follow-up”.

Todd, TrackResults founder stated: “The metric I found especially interesting was the average time to come good or fail” for certain types of pending sales which allowed sales agents and VLO’s to steer and frame the deal into a higher performance rate of  coming good.”

Grupo Vidanta, arguably Mexico’s largest Timeshare company and Global Travel Network, a Global Connections Inc. travel club distributor, have both tested this module and recorded similar measurable success. Vidanta, with six major sales centers across Mexico has seen a 6 percent decrease in “lost” pending sales. Global Travel Network realized an 11% increase in “penders come good” using this module.
The bottom line is that this module provides lift in profits for the developer and most importantly benefits the customer by structuring the deal in a way that statistically provides a higher rate of “come goods”. .