TrackResults Services
Reporting Analysis
A detailed review of existing reports strengths & weaknesses. This process identifies meaningful questions about business operations that are unanswered with existing reports.
Data Warehousing
TrackResults combines data from multiple sources into a single source for reporting, analytics, and business intelligence analysis. This process will reduce the processing load on production servers and databases that slows down those systems, while simultaneously allowing more reporting access and flexibility.
ETL (Extract, Transfer and Load) & Database Integration
We develop the middleware for transferring data from one database to another. Included in the process is extracting data from the source database, and transferring/importing it into TrackResults. Typically, this transfer process results in applying logic to both good and bad data to making it more consistent and useful.
Most clients use TrackResults as a reporting tool that pulls data from existing systems. We provide the development resources as well as proprietary tools that allow us to integrate with those databases to pull the right information into TrackResults for reporting. While most clients have 1 to 5 integrations into a single instance of TrackResults, we have successfully implemented over 35 at one time.
Data Hygiene
Data hygiene is the collective processes conducted to ensure the cleanliness of data. Data is considered clean if it is relatively error-free. Dirty data can be caused by a number of factors including duplicate records, incomplete or outdated data, and the improper parsing of record fields from disparate systems.
Report Auditing & Data Verification
A thorough review of your reports compared to raw data reveals rules and filters that are being applied to data. These filters are often forgotten vestiges of some bygone metric, manager, or policy that have since been proven unnecessary. This is a surprising and revealing process that has identified massive reporting errors that don’t follow current policy and/or severely corrupted data.
Data Policy Consulting
TrackResults applies best business practices to improve data capture, accuracy, and consistency. This results in both data capture of what is really important as well as accuracy of all data and reports.
Data Policy Documentation
People need policies to follow to ensure long term data integrity. TrackResults can create the policy documentation needed to ensure future workers receive the right training of these policies to preserve quality data capture.
Best Business Practice Consulting
TrackResults helps you compare existing policies and business practices to industry standards. This process identifies where a company can improve its business standards and performance by what is proven to work for others in their industry.
User & Administrative Training
User and Administrative level training in TrackResults. These classes allow users to effectively use the tools to identify profit opportunities. Administrators gain access to import/export, user configuration, security, and other tools for managing data within TrackResults.
Analytics Coaching
Want to have an eye opening experience? Sit down with one of our data experts using TrackResults and you will be stunned and amazed. To quote a client: “Every time we open up TrackResults it rains money!” We couldn’t say it better ourselves and we can teach you the same tricks.
Project Management
Allow TrackResults to manage the process of setup, configuration, middleware (ETL) development and testing, data audits, training, and any other services to keep an implementation on track and on time.
Custom Development
TrackResults can be individually customized. Whether, it be a white label version, a custom KPI (or batches of KPI’s), or unique calculations TrackResults makes those modifications.
Multiple Data Entry Points
TrackResults Software can be configured to accommodate data entry at different points in the client sales process. Custom development to accommodate requests for multiple data entry points can be scoped on a project by project basis.
Data Entry
TrackResults staff can manually, or batch-enter data on a client’s behalf should the client need additional resources outside of their operation.
Data Capture Advisory
TrackResults offers advisory services to clients that are looking to know more about their customers in the form of capturing or appending data.
Data Best Practices Advisory
TrackResults offers advisory services that assist clients in developing processes to ensure best practices are met in the collection, storage, hygiene, and reporting of their data.
Data Storage
There are various reasons that active, inactive, or retired clients may wish to maintain their data or backups of their data on TrackResults secure servers. TrackResults offers this service and it is priced on a case by case basis.
Enhanced Data Visualization
Basic data visualization in the form of charts and graphs is included in this contract. Should a client wish to enhance these options through custom development within TrackResults or through the use of a third-party data visualization platform, TrackResults will provide options, including pricing on a case by case basis.
Operational Consulting
TrackResults maintains a staff of Sales, Marketing, and Operations experts that are available to assist clients on an as-needed basis.
Data Mapping
Mapping client data fields to TrackResults data fields is included in our setup fees. As data changes or new data fields are added, additional mapping may be required.
Data Audit Services
TrackResults maintains the internal capacity to provide audits of clients’ data and data practices on an as-requested basis.
Custom Software Development
TrackResults internal development team may be available to build custom features, functions, and views to meet specific client requests.
Custom API Development
TrackResults maintains an API that clients may access. Custom development to this API or of client-specific API’s are available.