IT operations savings

  • Reduced / eliminated spending on IT operations – There are no staffing costs or underlying infrastructure for deploying, operating and maintaining TrackResults. We take on all of the costs associated with running and maintaining the applications, the underlying software, infrastructure and the associated hardware.
  • Reduced support costs – The cost to the customer organization, both in downtime and in human costs of diagnosing and fixing problems removed with TrackResults. Support is included with your subscription.
  • No Re-implementation costs in years 3 to 5 – We continuously update and upgrade our software to take advantage of cutting-edge technology. The majority of these changes you will never see as it take place behind the scenes with no client interruption.


Capital savings: Software and Hardware

  • No need to purchase Infrastructure – Eliminates the need for Servers, test environments, Client Access Licenses, Citrix servers or VPN’s for remote access. TrackResults runs on your existing computers so the infrastructure is already there; all included in the monthly subscription fee.
  • No expenditures on hardware – Cloud / SaaS applications require no hardware, storage, backup or disaster recovery systems. This reduces costs associated with power or cooling systems, data centers and utility costs. Our platform lives in the Amazon EC2 Cloud providing superior backup, availability and scalability
  • No need to engage Professional Service, purchase third party tools and modules – Many SaaS applications don’t work for your business out of the box. TrackResults includes all the built-in or bundled functionality to address your Sales and Marketing efficiencies.
  • No software or hardware replacement down the road – SaaS eliminates ownership burden and the need to forecast expenses for the Software Lifecycle. Ongoing operation and maintenance, and upgrade / replacement costs for hardware and software and periodic upgrades are included.

Three of the most significant trends that came out of this year’s report are:
Cloud Computing is exploding !—44% indicated it is an executive priority.
 Business continuity and disaster recovery ( BCDR ) are driving cloud growth with  5x additional growth in the next 18 months. 
 Hybrid solutions will be critical to migration—80% of respondents likely to consider cloud servers to replace physical servers.

                                                   In both 2009 and 2011 we asked what % of IT services would be

delivered through a cloud platform over the next 12 months.
There was significant growth in the 26-50%, 51-75%, and 75%+

categories. Specifically, in 2009 only 26% of companies felt that

25% or more of their IT services would be delivered from a cloud platform. 

  • In 2011, that number jumped to 47%. This is indicative
    of the number of companies deploying private clouds, adopting
    public clouds and creating hybrid solutions

    Read More recently published a report on Best Practices and trends in Cloud Computing- 2011 comparing it to their 2009 report surveying over 500 top IT professionals  with “significant” planning responsibilities.

In general, disaster recovery refers to specific steps taken to resume operations in the aftermath of a catastrophic natural disaster or national emergency. In information technology, such steps may include restoring servers or mainframes with backups, re-establishing private branch exchanges (PBX) or provisioning local area networks (LANs) to meet immediate business needs.

business continuity describes the processes and procedures an organization must put in place to ensure that mission-critical functions can continue during and after a disaster. In this sense, the concept is interchangeable with disaster recovery plan (DRP). Business continuity, however, also addresses more comprehensive planning that focuses on long term or chronic challenges to organizational success.

business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal)


another definatiion applied may be :
a structured, measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus’s emphasis on what. A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action. … Taking a process approach implies adopting the customer’s ( or marketplace)  point of view. Processes are the structure by which an organization does what is necessary to produce value for its customers.” 

data set (or dataset) is a collection of data, usually presented in tabular form. Each column represents a particular variable. Each row corresponds to a given member of the data set in question. Its values for each of the variables, such as height and weight of an object or values of random numbers. Each value is known as a datum. The data set may comprise data for one or more members, corresponding to the number of rows.


Process optimization is the discipline of adjusting a process so as to optimize some specified set of parameters without violating some constraint. The most common goals are minimizing cost, maximizing throughput, and/or efficiency. This is one of the major quantitative tools in industrial decision making.

When optimizing a process, the goal is to maximize one or more of the process specifications, while keeping all others within their constraints.

Business Intelligence needs of the Hospitality Industry 

Advantages of using cloud BI in Vacation Ownership Industry:
– Monitor performance with different criteria. Track Results
– Identify and get insights into weaker units for corrective measures
Analyze data by time, product, category, region and unit
– Help design special promotion campaign and evaluate performance output
Cultivate proven buying triggers amongst customer by analyzing customer behaviors and developing customer profiling
Optimize usage and scheduling of resources
– – Self-served ad hoc querying and business intelligence reporting tool for end users to assess their role in success
–  Perform Drill Down & Side-By-Side Analysis or filter on any variable with no limitations to “dimensions” and no cubes to rebuild

BI extracts meaning information from multiple sources – data that might not be explicitly apparent from simply generating reports. The emergence of BI corresponds to the increasing volumes of business data now captured for analysis. The volume of data and the growth of data sources are impacting the ability of companies to implement effective management strategies. BI is needed to sift through this data in order to extract the relevant information to implement change. 

A Business Intelligence solution enables analysis by exception and gives decision-makers of multi-location organizations a robust way to decipher and analyze information gathered at each level. BI tool helps aggregate, process and visualize data from disparate sources, multiple applications, allows decision-makers to quickly identify and address trends or potential problems.
BI enables decision-makers to move from speculative decision-making to fact-based decision-making based on knowledge.   read more

See the Business Intelligence Reference Library  _here_