Business process management (BPM)

Business process management (BPM) is a holistic management approach[1] focused on aligning all aspects of an organization with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. BPM attempts to improve processes continuously. It can therefore be described as a “process optimization process.” It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. An empirical study by Kohlbacher (2009) indicates that BPM helps organizations to gain higher customer satisfaction, product quality, delivery speed and time-to-market speed

A business process comprises a “series or network of value-added activities, performed by their relevant roles or collaborators, to purposefully achieve the common business goal.”[3] These processes are critical to any organization: they may generate revenue and often represent a significant proportion of costs. As a managerial approach, BPM considers processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients. This foundation is very similar to other Total Quality Management or Continuous Improvement Process methodologies or approaches. BPM goes a step further by stating that this approach can be supported, or enabled, through technology to ensure the viability of the managerial approach in times of stress and change. In fact, BPM is an approach to integrate a “change capability” to an organization – both human and technological.

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Online Analytical Processing – OLAP

In computing, online analytical processing, or OLAP ( /ˈoʊlæp/), is an approach to swiftly answer multi-dimensional analytical (MDA) queries. OLAP is part of the broader category of business intelligence, which also encompasses relational reporting and data mining. Typical applications of OLAP include business reporting for sales, marketing, management reporting, business process management (BPM), budgeting and forecasting, financial reporting and similar areas, with new applications coming up, such as agriculture. The term OLAP was created as a slight modification of the traditional database term OLTP (Online Transaction Processing).

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DATA MINING – is the process of extracting patterns from large data sets by combining methods from statistics and artificial intelligence with database management.

Data mining, DATA MINING – is the process of extracting patterns from large data sets by combining methods from statistics and artificial intelligence with database management. a branch of computer science,[1] Data Mining is the process of extracting patterns from large data sets by combining methods from statistics and artificial intelligence with database management. Data mining is seen as an increasingly important tool by modern business to transform data into business intelligence giving an informational advantage. It is currently used in a wide range of profiling practices, such as marketing, surveillance, fraud detection, and scientific discovery.

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I already have Business Intelligence Software

Unless you are in the “less than 3%” of vacation ownership industry companies that have purchased INDUSTRY SPECIFIC BI software, you dont have it. 47% of  500 companies surveyed , plan to buy business intelligence in 2011.

True BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics.

Unless you can do all (or most) of this instantly, on the fly, you DONT HAVE BI. Good BI paints a picture for you. Stock analysts would never play the market without current Intelligence tools like these. Why are you playing around in this economy without it?
Comparing our Live Business Intelligence database to a spreadsheet or crystal report is like comparing a stockmarket ticker to last week’s stock prices quoted in the newspaper. Your static software reports can’t do this for you.

Picture two gamblers consider betting on a horserace. One gambler reads last week’s results on 2 of the 8 horses , listens to the crowds opinions, and places a bet with your money… Use him, and you win about 13% of the time.

The other gambler has a spreadsheet and a software program. It is familiar with of  7 of the 8 horses, in rain, on mud, on grass, with different jockeys, when in specific postions farther from the rail, and under all weather types. He confirms with the trainers and track vet of all horses’ current health, as of this am. THEN he reads the 1 page summary of three other renowned handicappers’ opinions and calculates the odds and bets with your money. You win 34% of the time. Then he subscribes to an advanced business intelligence service, and increases your winning ratio to 43%. Its the 9% extra margin YOU DONT HAVE and its ALL PROFIT .

By 2014,  40% of business in competitive markets will rely on business intelligence to survive. Depend on it like life or death importance. Luckily, your not forced. Yet, by that time, you will be three years behind them, if you wait to start. Many have already started, and are already a year or two ahead of you.

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How is access to reports and confidential info controlled?

Competing softwares force you to give mainly “all or nothing” access, so most employees without access to business intelligence can’t see they really need to improve their performance, or SEE TOO MUCH. TrackResults has 13 pre-built security levels to filter permissions, while allowing access to only the analytic reports key personel actually need to make smarter decisions. Permissions can be filtered all the way down to where the user can’t even view a phone number, yet still run stats, increasing permissions thru 12 more levels gradually as you see fit.

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Isn’t my data safer stored locally onsite?

No.  Banks, governments and airlines all prefer to store info in the Cloud. It is inherently safer. Your confidential email and proprietary communications are already there. Cloud computing prevents physical access to hardware.  Ninety-eight percent of all data loss is due to local equipment failure, and 99% of data theft is from internal personnel, or emailing confidential info in spreadsheets to unauthorized parties. TrackResults has a 100% perfect track record. No data loss from either theft or equipment failure- EVER.

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What the difference between my complex Excel Spreadsheet and your DB?

duh.

Macro to micro drill-down insight into the underlying root causes of performance—everything from product to sales rep to geography to seasonality.

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How are you different than SalesForce.com?

SalesForce.com is a CUSTOMER RELATIONSHIP MANAGEMENT TOOL (CRM). CRM’s are for keeping track of your customer’s information, name, phone number etc.  They help maintain information related to clients, leads, and primarily customer service processes.

TrackResults is primarily a performance optimization and business process improvement tool. We actually track results as they occur, and generate dynamic reports on real time , for you to identify intelligently the successes and flaws in your sales and marketing process. Many clients of TrackResults have experience on both systems and have used them in tandem.

Salesforce focuses on maintaining relationships with customers.  Track Results focus is helping you use the ASSETS you already have in place, within constraints, to aquire customers with a wider margin of profitability, without changing your product line. It is salesforce and marketingforce optimization intelligence. 

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Federal government moves forward with ‘cloud-first’ plan for new technology

Cloud-first Policy…Adopt Light Technologies and Shared Solutions. We are reducing our data center footprint by 40 percent by 2015 and shifting the agency default approach to IT to a cloud-first policy as part of the 2012 budget process.  Consolidating more than 2,000 government data centers will save money, increase security and improve performance….  __read more__ at whitehouse.gov

Google search results  ___read more ___ articles

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TravelOne Inc – Sales reporting

“TrackResults is the lifeline for our office.  I don’t know what I would do without it.  It’s an absolute necessity and so easy to use.  Learning to run our own business intelligence system took no time at all.”
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L. Richardson
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