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LloydShare Annuities giant chooses TrackResults analytics

Lloydshare, the premier provider of Vacation Ownership linked Deferred Annuities completed setup and training this week at its International Headquarters in Puerto Vallarta.

Established in 2002, Lloydshare Limited Incorporated pioneered the concept of offering a Vacation Ownership linked Deferred Annuity, based on the premise that no other product existed of its kind. Lloydshare’s current portfolio of Host Resorts includes over 45 vacation ownership properties .

Says Jesus Betanzos, TrackResults VP BusDev Latin America:
“Lloydshare , by expression is clearly an analytics minded company, involved with annuities,  actuary tables  , requiring extremely complicated formulas of predictive results.  Their client base is broad , and we expect quite a bit of cross marketing to take place as both companies are non competitive, and complimentary to each other.  Lisette, the Chief Office Manager , runs a tight ship, and we were impressed with her broad skillset , and assistance in customizing the application to fit the needs of a new vertical for us.”

 

 

 

 

Full Press here : http://hospitality-1st.com/PressNews/TrackResults-091812.html

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Global Vacation Network–VPG is higher than ever!

Global Vacation Network (GVN) opened its seventh permanent location this week.

Steve A., the Executive VP of Sales says, ”I love the fact that I track six cities at once from my iPhone.  I fly all of the time, crisscrossing the country, and although I get a nightly end-of-day phone report of the day’s activities from my PD’s, I already know the numbers before they call.  With this information and preparation I am prepared to question certain things, and be proactive during the call”

“Recently, we terminated running our legacy dual systems, because TrackResults Software does it all for us.  Until recently, we were not really aware of how powerful and indispensable TrackResults truly is.  We thought that it was just a manifesting and reporting tool, but we out that the analytics are amazing.  Our VPG is currently the highest it’s ever been.  We are breaking record highs due to decisions and changes we have made by running analytics with TrackResults Software.

Press release here : http://www.insidethegate.com/2012/09/global-vacation-network-vpg-is-higher-than-ever-with-trackresults/

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Reporting vs. Analytics – distinctions

TrackResults Analytics is excited to see so many companies maturing in technology. This proactive approach allows aggressive capture of strategic advantages and larger market share, simply by applying  higher level analysis than your competitors.
Jesus Betanzos, : VP  Latin America BizDev, says, “The primary difference is the ability to easily apply multi-directional analysis to the reports used in the decision-making process.”

In their book “Com­pet­ing on Ana­lyt­ics,” Thomas Dav­en­port and Jeanne Har­ris empha­size the impor­tance of trust and cred­i­bil­ity between the ana­lyst and deci­sion maker. “Deci­sion mak­ers typ­i­cally don’t have the time or abil­ity to per­form analy­ses them­selves.With a ‘close, trust­ing rela­tion­ship’ in place,  exec­u­tives will frame their needs cor­rectly, the ana­lysts will ask the right ques­tions, and the exec­u­tives will be more likely to take action on analy­sis they trust.”

General report­ing only trans­lates raw data into infor­ma­tion, whereas  analytics trans­form data and infor­ma­tion into insights. Report­ing helps com­pa­nies mon­i­tor their online busi­ness and be alerted to when data falls out­side of expected ranges. Good analytics should raise ques­tions about the busi­ness from its end users.

One way to dis­tin­guish whether your orga­ni­za­tion is empha­siz­ing report­ing or analy­sis is by iden­ti­fy­ing the pri­mary tasks that are being per­formed by your ana­lyt­ics team. If most of the team’s time is spent on activ­i­ties such as build­ing, con­fig­ur­ing, con­sol­i­dat­ing, orga­niz­ing, for­mat­ting, and sum­ma­riz­ing — that’s report­ing.      The goal of TrackResults analy­tics is to help answer ques­tions by inter­pret­ing the data at a deeper level and pro­vid­e action­able indicators.

Analy­sis  focuses  on  dif­fer­ent  tasks such as ques­tion­ing, exam­in­ing, inter­pret­ing, com­par­ing, and validating.

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Cabo Villa Del Palmar contracts for Trackresults

Villa Del Palmar Cabo, part of the Villa group, finished an intensive three days of setup and training in the Cabo Plazas. The Villa group is an extremely well-known and powerful force in the Mexico timeshare industry.

Villa Del Palmar Cabo san Lucas is using TrackResults concurrently with SPI software. SPI manages the office administration and bookeeping reporting, while TrackResults covers the sales and marketing.

Jesus Betanzos, TrackResults Director of  L.A. Sales says, “From the top down, executive to street promoter, VDP is commited to applying analysis to the decision-making process. ”

 

 

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Hawaii – “Preferred Guests” adds timeshare business intelligence for marketing, stumbles upon

Preferred Guests, LLC  from Honolulu, HI started on TrackResults last week.

“For previous years I’ve been using an elaborate sequence of custom spreadsheets to manage dispatching, reception, gifting, and payroll. It was very complicated and made it difficult to train others. That all changed when our marketing company started providing tours to a club that was already using TrackResults. Once we saw how easy it is to input marketing data, how well it organizes it, and the myriad of reports and statistics that it creates, the choice to ditch five different Excel files and go with TrackResults was easy. Thanks for significantly cutting my work load!”                               Matt C.- VP Preferred Guests, LLC

Vendors become owners of the TrackResults system when they use it with existing clients. TrackResults loves seeing the network expand in this way.

Dear graduated user, “You are most definitely welcome, and we are pleased to serve up the best.”

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June2012 -Encanto Resorts chooses TrackResults timeshare business intelligence

Encanto Private Residence Club offers an ocean-front lifestyle and flexibility with high-end services around the world. Its main sales showroom is located at El Faro resort in Playa del Carmen, Mexico. The resorts are beautiful and the locations can’t be beat.

Project Director M.G. of Encanto says, “I found TrackResults analytics to be the best way to raise our efficiency and keep control of our sales. I needed a tool that I could use to oversee my marketing and sales from anywhere I go.”

 

 

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Simplicity Travel Adds a Third Location

Simplicity Travel added a new contract for Indianapolis this week.  This is their third location with us since 2011.  Project Director James at Simplicity said, “This is awesome! We use it in Nashville, and I’m glad it was so easy to put in our new center.”

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New v6.6.1.30 performance boosters and connectivity

If you ever wonder what version your currently using,  just hover your mouse over the copyright  (2012 TrackResults   All rights reserved) on the bottom of every page , and it appears.

Version 6.6 boasts performance boosts that are especially designed to help clients of TrackResults who connect to other systems.. or perform frequent manual administrative tasks like adding lots of venues, users, gifts, special teams. For those that do manual data transfers via uploads and exports your job just got easier, faster and better.

Here are the major improvements summarized:

  • Performance improvement for all admin/management pages (extremely fast page loads and sorting)
  • Search for all admin/management pages ( 400 venues? no prob..!)
  • Added Locked out column  (password incorrect) and Last Login Date column to the Manage Users Page (monitoring users)
  • New internal standardized model for pick-lists improving time to develop and test new pick-lists (faster deployment for custom pick-lists and change requests)
  • Added  “listing order” of administrative items for default placement (place them where you want them)
  • Bookings Import now checks and displays an error when importing a duplicate phone number within the booking import file (no dupes allowed)
  • New note describing the existing customer matching rule on Booking Import ( user friendly reminder)
  • Added Marketing Agent to the Lead Import (Designates agent/user during upload)
  • External Tour ID now changeable through the Api (flexibility for older systems like SPI and TSW)
  • Api Get Tours now returns the time and date from the TrackResults database with the exact time of the Api request (this addition ensures no lost time gaps when syncing TrackResults changes through the Api)
  • Last used file-name and  Import Number now displayed on all imports ( upon successful completion)
  • Searching by Import Number available ( advanced user function)
  • Import Number now viewable on the Tour View (disabled by default)

 

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TrackResults gives Back – Send Me On Vacation Charity

May 5th,2012 :   TrackResults and  SFX  resorts in conjunction with  “SEND ME ON VACATION” (SMOV)  at the C.A.R.E. conference in St. Petersburg, FL, helped present 10 CD players and headphone sets to the “A Music Therapy CD Library” at the Susan Sheppard McGillicuddy Breast Cancer Center St. Anthony’s Hospital

TrackResults and SFX resorts manufactured 60 custom PINK polo shirts for the event with fully embroidered  sponsors logos, provided to anyone willing to show up and support this worthy cause.  Additionally, SMOV  Awarded  a cancer survivor with a completely FREE VACATION.  More than 60 people from the Cooperative Association of Resort Exchangers  attended and participated in providing benefits to these survivors.

According to the SMOV website, “Many women who have experienced treatment for Cancer will tell you that when the physical aspects of the battle end, the emotional struggles begin. The adverse effects of the treatment can leave women, their families and friends in shambles. We believe that an essential step in surviving this experience is to provide survivors with a well deserved vacation to CELEBRATE LIFE!”  Cathy Backus, Co President of SMOV and her teams of dedicated candystrippers worked tirelessly to fund this event.

 

60 pink shirts

 Click here to see more  photos  !

 

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2.6 seconds! TrackResults performance – V6.6.0.x releases upgrades under the hood.

We are always investing in better infrastructure and performance for our clients. It is not always about features, its also about portability, mobility and connectivity. That was soooo 15 seconds ago!
What has changed isn’t readily visible, however, a lot of performance tuning has been applied under the hood. Here is a partial list of what has changed:

  • Data security can now be customized on an install by install basis.
  • Security Roles can now have their nicknames changed or be completely removed from the UI.
  • SalesCloser role has been removed, replaced with SalesAgents. (v6.6)
  • Sales Dashboard role (NEW ROLE!)  is available for deployment to all installs. (v6.6)
  • All user pick-lists have better filtering and typeaheads for speedy picking.
  • The “Unscheduled” tours are automatically excluded of all reports except for Marketing Detail Report (MDR), Call Center Detail (CCD) (NEW MODULE!) and Tour Status Efficiency (TSE) reports.
  • The search bar is defaulted to partial match searching instead of exact match, causing wider, less filtered results. (e.g. ” joh” search returns ” john, Johnson, johnny”).
  • The search bar now includes the guest-name and the secondary phone number fields. The search bar can be customized by install for a date period or range, to full matches only and/or to exclude searching sales info such as purchase ID and contract number (for marketers only). The more you filter, the faster it flies.

Faster, Better.   In testing, a text string search of nine combined fields on 2,000,000 records went down from an average of 14 seconds to about 2.6 seconds (amazing how long 11.4 seconds feels when you’re in pain).
Our goal is to remain the vacation ownership industry’s only easy-to-use performance analytics and instant report builder with fast results. Any clients noticing performance changes (positive or negative experience) are encouraged to comment to us using the Contact Us form.

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